The cloud is supposed to make everything simpler and more cost-effective for businesses and their users, but for network managers, it adds complexity. Cloud services are made available to users on demand via the internet. The services depend on extreme network reliability, and that reliability must extend beyond traditional corporate boundaries.
Most organizations today are evolving toward a hybrid IT enterprise architecture, meaning their operations are split between the cloud and a traditional on-premises infrastructure1 and it looks increasingly like that model is here to stay2.
Meanwhile, many important enterprise applications are moving to the cloud, along with more basic infrastructure, such as storage and application development platforms. In categories such as customer relationship management (CRM) and marketing automation, cloud-based services are the norm. Much new software in all categories is delivered to the market in the cloud first. If it is delivered secondarily, it comes as a product you can install on your own network.
By 2020, IDC® predicts packaged software will account for just 10% of new enterprise implementations.
Rather than fighting to retain control of computing services, IT leaders have pivoted to a role of vetting cloud services for security and reliability, negotiating contracts, and facilitating the migration of services to the cloud. IT organizations increasingly will be judged by their ability to manage cloud services, which brings with it the inherent challenge of managing resources they do not directly control. Consider what this means for network management. By definition, adopting a public cloud service means relying on an application or other cloud resource (such as storage) that resides outside the traditional on-premises network. Yet when a cloud service is defined as part of the enterprise architecture, it becomes an extension of the enterprise network. The trouble is the extended network is beyond the reach of traditional network management tools designed for traditional corporate networks.
On a good day, cloud services may seem to make everyone’s life easier. But what about on a bad day?
Without the right tools, diagnosing issues in modern, complex IT networks can be near impossible. Using older, free tools like traceroute simply won’t give network mangers and IT admins the visibility they need to spot and fix slowdowns across all network paths.
That’s why we’ve introduced the NetPath™ feature to the SolarWinds® RMM platform. It gives network managers the ability to visually monitor the performance of both their own networks and the cloud. NetPath is able to trace the path and nodes that application traffic travels through to reach its destination, including paths within the corporate network, the ISP, and the cloud provider’s domain. Without overwhelming you with complexity, NetPath shows the network path required by a specific application, giving you just enough detail to let you see the trouble spots.
Setup is simple; you define the service you want to monitor, which is comprised of a destination IP/DNS name and port. The path is comprised of a source server under your management trying to reach the service.
NetPath discovers and displays a path from the source to the destination, a list of the nodes that the traffic passes through, and the performance of each hop within the path.
1 IDC’s CloudView 2016 survey found that 58% of organizations are embracing cloud computing, and 70% of heavy cloud users are pursuing a hybrid strategy. Over the next 24 months, survey participants said they expected to increase their use of public cloud resources by 48%.
2 The SolarWinds IT Trends Index, based on a December 2015 survey of 257 IT practitioners, managers, and directors in the US and Canada, found that nearly all (92%) said adopting cloud technologies was important to their organizations’ long-term business success. More than a quarter (27%) of survey respondents called it extremely important. At the same time, only 43% estimated that half or more of their organizations’ total IT infrastructure would be in the cloud within the next three to five years, and 60% said it was unlikely all of their infrastructure would ever be migrated to the cloud. In other words, hybrid IT is here to stay. Yet only 27% of survey participants said they were confident their organizations were equipped to manage the hybrid environment.
NetPath takes your support from reactive to proactive monitoring. Try NetPath for free now.
Other NetPath resources
© 2018 SolarWinds MSP UK Ltd. All rights reserved.
Get the latest MSP tips, tricks, and ideas sent to your inbox each week.