Imagine a computer virus than can infect a computer or server at BIOS level.
Imagine that it could compromise systems running Windows, Mac OS or UNIX.
Then, imagine that it could move between computers that aren’t even connected to a network.
Earlier in the year we ran a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. What emerged were a few very revealing results on the software itself:
Moving from traditional device-based backup to some form of managed online backup has obvious benefits - for businesses and for the IT consultants who serve them.
To realize these benefits, however, solid effort must be put into the initial configuration and testing.
This article details five key points that you must address when implementing this type of backup strategy.
Cloud is the new buzzword for MSPs and IT Support Companies. Your customers want it and all your competitors are offering it. So you'd better get on the ball, right?
Before you make the leap to the lofty Cloud heights, join Microsoft's Simon May and GFI's Chris Martin as they discuss how the business of being an IT Support Company/MSP might change in the next few years.
Why Do You Need a PSA Tool?
Unless you’ve got an accounting department handling the task of generating your invoices, I’m willing to bet the last few days of the month aren’t generally ones you look forward to.
You’re a talented IT Support provider. You’ve got the skills, you’ve got the experience and you have the know-how for keeping the computer systems of a small or mid size business humming along at full speed.
Maybe you’re an absolute genius when it comes to motivating your staff and they perform all aspects of their jobs with precision, perfection and complete independence.
If you’re giving a seminar anytime soon on how you work this magic, please let me know.