SolarWinds MSP Blog en “Macs Don’t Get Viruses,” And Other Lies <p><p>&lt;p&gt;&lt;i&gt;&lt;/i&gt;You’ve probably heard the phrase, “Macs don’t get viruses.” You may even have said it yourself.&amp;nbsp;&lt;/p&gt;</p> <p>&lt;p&gt;Unfortunately, it’s a lie.&lt;/p&gt;</p></p> <a href="/blog/macs-dont-get-viruses-and-other-lies" hreflang="en">Read More</a> Fri, 16 Aug 2019 14:00:00 +0100 Brian Best Selling Backup: What Leading MSPs Do Differently <p><p>&lt;p&gt;Many managed services providers (MSPs) tell us they have trouble selling backup or data protection to their small-business customers. Too many cost-conscious business owners refuse to listen to the advice of their IT professionals, waving away the risks of downtime and data loss, seeing data protection spend as a cost with little benefit. Others think that if they check the box for “I took a backup” that’s good enough.&lt;/p&gt;</p></p> <a href="/blog/selling-backup-what-leading-msps-do-differently" hreflang="en">Read More</a> Thu, 15 Aug 2019 19:00:00 +0100 SolarWinds MSP Opportunities for the MSP in a Fast-Growing Market <p><p>&lt;p&gt;A fast-growing market offers opportunities for many B2B oriented businesses. The bonus for IT service providers is that all sizes and all types of businesses need your services. It doesn’t matter if only one vertical is booming—that vertical depends on IT. From attorneys to retail stores, the dependency on IT is universal and therefore opportunities exist everywhere for MSPs. The key is recognizing what businesses are currently experiencing expansion so that you can target those specific areas.&lt;/p&gt;</p></p> <a href="/blog/opportunities-msp-fast-growing-market" hreflang="en">Read More</a> Wed, 14 Aug 2019 19:00:36 +0100 Eric Anthony Malware Analysis Overview <p><p>&lt;p&gt;Malware, short for “malicious software,” is an umbrella term for dangerous programs that cybercriminals use to target their victims. Malware [<a href=""></a>] comes in many different varieties, including viruses, worms, Trojan horses, adware, spyware, backdoors, and rootkits.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/malware-analysis-steps" hreflang="en">Read More</a> Tue, 13 Aug 2019 19:00:00 +0100 SolarWinds MSP Thin Provisioning Explained <p><p>&lt;p&gt;In our current digital age, enterprise file sizes and data needs are ever-increasing—meaning managed services providers (MSPs) need to &lt;a href=&quot;<a href=";quot">;quot</a>; target=_blank&gt;find the right storage solutions&lt;/a&gt; for ever-changing client needs. An ideal storage system has sufficient capacity for large amounts of data, but avoids excess capacity to be efficient and cost-effective.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/thin-provision-vs-thick-provision" hreflang="en">Read More</a> Mon, 12 Aug 2019 19:00:05 +0100 SolarWinds MSP The Path from Reactive to Proactive <p><p>&lt;p&gt;Many IT service providers want to move from reactive to proactive service models.&amp;nbsp;The benefits of recurring revenue, higher profit margins, and more predictable growth are just some of the reasons they aspire to the managed services model.&amp;nbsp;However, there can be significant barriers to moving from reactive to proactive.&amp;nbsp;This article is designed to define the ranges of reactive to proactive and give some suggestions about getting over some of those barriers.&lt;/p&gt;</p></p> <a href="/blog/path-reactive-proactive" hreflang="en">Read More</a> Fri, 09 Aug 2019 14:00:00 +0100 Eric Anthony How to Protect Your Organization Against Email Spoofing <p><p>&lt;p&gt;Don’t get fooled.&amp;nbsp;&lt;/p&gt;</p> <p>&lt;p&gt;It’s highly likely you’ve heard horror stories about email attacks, the most common being about the head of payroll from a big corporation receiving an email from the CFO—requesting confidential financial information or large sums of money—only to discover the email was actually from a cybercriminal disguised as the CFO. By the time it’s discovered, the data shared has been compromised or money transferred had been lost. While this may sound “old,” it still happens.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/how-protect-your-organization-against-email-spoofing" hreflang="en">Read More</a> Thu, 08 Aug 2019 15:08:12 +0100 Mia Thompson How Does SSH Protocol Work? <p><p>&lt;p&gt;In a business environment that requires 24/7 access, remote networking capabilities are essential. This means managed services providers (MSPs) must know how to secure remote connections for their customers in addition to utilizing remote connections themselves.&lt;/p&gt;</p></p> <a href="/blog/ssh-network-protocol-overview" hreflang="en">Read More</a> Thu, 08 Aug 2019 14:00:00 +0100 SolarWinds MSP SSD Data Recovery Best Practices <p><p>&lt;p&gt;Solid state drives (SSDs) offer a bevy of benefits over traditional &lt;a href=&quot;<a href=";quot">;quot</a>; target=&quot;blank&quot;&gt;hard disk drives &lt;/a&gt;(HDDs). The primary advantage of SSDs is that they use nonvolatile memory chips that improve performance and loading speed. They use less energy and are more compact, making them perfect for laptops and mobile devices that require more lightweight storage options.</p> <a href="/blog/ssd-data-recovery-best-practices" hreflang="en">Read More</a> Tue, 06 Aug 2019 15:49:54 +0100 SolarWinds MSP Understanding VLAN Trunking <p><p>&lt;p&gt;Trunking, a term frequently used in IT and telecommunications, refers to a network configuration that efficiently conveys data between multiple entities without using one-to-one links. Similar to how a tree trunk carries water to every branch and leaf, a network trunk essentially carries multiple streams of signals to the correct locations. For managed services providers (MSPs), trunking in networking will typically relate either to link aggregation or virtual local area network (VLAN) trunking, a practice that is integral to VLAN configuration.</p> <a href="/blog/vlan-trunking" hreflang="en">Read More</a> Mon, 05 Aug 2019 14:00:00 +0100 SolarWinds MSP Servers vs. Workstations Overview <p><p>&lt;p&gt;For many nontechnical businesses, understanding when to use a server vs. workstation isn’t always clear. But while servers and workstations share some of the same basic hardware—they both rely on hard drives, RAM, processors, and network adapters—businesses need to understand that the two are truly distinct parts of a company’s networking architecture and are designed for drastically different functions.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/servers-vs-workstations" hreflang="en">Read More</a> Thu, 01 Aug 2019 14:00:00 +0100 SolarWinds MSP Prioritizing Automation—What Do You Need to Do Now And What Can Wait? <p><p>&lt;p&gt;&lt;i&gt;&lt;/i&gt;The problem with the question in this headline is that it all matters and nothing should have to wait.&amp;nbsp;If it did not matter, your clients would not be paying you to do it.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/prioritizing-automation-what-do-you-need-do-now-and-what-can-wait" hreflang="en">Read More</a> Tue, 30 Jul 2019 16:54:01 +0100 Eric Anthony Understanding AES 256 Encryption <p><p>&lt;p&gt;Encryption is fundamental to contemporary internet security. An encryption system scrambles sensitive data using mathematical calculations to turn data into code. The original data can only be revealed with the correct key, allowing it to remain secure from everyone but the authorized parties.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/aes-256-encryption-algorithm" hreflang="en">Read More</a> Mon, 29 Jul 2019 14:00:00 +0100 SolarWinds MSP Hard Drive Cleaning Best Practices <p><p>&lt;p&gt;With the amount of data we handle today and ever-increasing files sizes, it’s only a matter of time before managed services providers (MSPs) find themselves dealing with customers having full C drives. A hard drive that is at or near capacity will slow you down, turning once-simple tasks into time-consuming endeavors, and inhibit your ability to smoothly update installations and add new programs and applications. Regularly cleaning your customers’ hard drives is one thing MSPs should be doing to help maximize space and boost performance.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/how-to-clean-hard-drive" hreflang="en">Read More</a> Fri, 26 Jul 2019 16:00:00 +0100 SolarWinds MSP The New State of Cyberprotection <p><p>&lt;p&gt;&lt;i&gt;&lt;/i&gt;Cybercrime is big business. And like any big business, those involved are continuously looking for new and innovative ways to make money—in this case that means looking for new ways to breach businesses and score a big payday. Whether it’s newer strains of ransomware, browser-based cryptojacking, or attacks that use internal system components and legitimate processes to do damage, cybercriminals consistently find new methods to harm businesses.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/new-state-cyberprotection" hreflang="en">Read More</a> Fri, 26 Jul 2019 14:00:00 +0100 Tim Brown Why MSPs Should Consider Chat Support <p><p>&lt;p&gt;In today’s digital world, live chat has become an important and integral part of customer service for many businesses, helping provide real-time responses and support to their customers. While it’s likely that only very large managed services providers (MSPs) or internal help desks may use a lot of chat, it brings two important things to the support environment:&lt;/p&gt;</p></p> <a href="/blog/why-msps-should-consider-chat-support" hreflang="en">Read More</a> Thu, 25 Jul 2019 14:00:00 +0100 SolarWinds MSP How to Create a Virtual Drive <p><p>&lt;p&gt;Virtual hard drives are essentially a computer within a computer, but with storage rather than processing power. They are typically attached to virtual machines and function as their data drives. Virtual hard drives have similar functionalities as physical external hard drives and rely on your computer’s memory. For managed services providers (MSPs), virtualization is an important area of knowledge that introduces operational flexibility and may even provide security benefits to boot.&lt;/p&gt;</p></p> <a href="/blog/creating-virtual-drive" hreflang="en">Read More</a> Wed, 24 Jul 2019 14:00:00 +0100 SolarWinds MSP What Qualifications and Certifications Should You Consider? <p><p>&lt;p&gt;The world of IT has, from nearly the beginning, had certifications and qualifications that distinguish different levels of technical competence. However, in today’s climate, where we see the value of formal education and certifications being questioned, where exactly do certification programs fit in?&amp;nbsp;&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/what-qualifications-and-certifications-should-you-consider" hreflang="en">Read More</a> Tue, 23 Jul 2019 14:00:00 +0100 SolarWinds MSP What Is a Network Segment? <p><p>&lt;p&gt;&lt;i&gt;&lt;/i&gt;As the nature of threats to your customers’ networks and proprietary data evolves, it’s important to design digital environments that can better secure networks from external and internal risks. From cybercriminals breaching business networks through security lapses, to disgruntled employees stealing sensitive information they shouldn’t have had access to in the first place, a lot can go wrong if networks aren’t properly secured.&amp;nbsp;&lt;/p&gt;</p></p> <a href="/blog/network-segment" hreflang="en">Read More</a> Mon, 22 Jul 2019 14:55:25 +0100 SolarWinds MSP Choosing the Right Tools for Your Business <p><p>&lt;p&gt;Whether you’re just starting out in the IT service business or you’re trying to expand, having the right tools to help you do your job can not only make your life much easier, it can make your business more successful.&lt;/p&gt;</p></p> <a href="/blog/choosing-right-tools-your-business" hreflang="en">Read More</a> Thu, 18 Jul 2019 14:00:00 +0100 SolarWinds MSP