Data protection can seem like a routine thing. As an IT professional, you understand its importance but problems can still arise when working with your customers to ensure they have the protection that you know they need. That’s why we asked five award-winning MSPs to share their solutions to common problems.
Service providers from five different regions of the U.S. share valuable tips and techniques in a new eBook, Five Common Data Protection Problems: How Leading MSPs Solved Them.
What do you do if the backup solution you’ve always used is simply too expensive for your more cost-conscious customers? One solution is to skip the proprietary appliance; another is to provide basic document protection behind the scenes, rolled into their subscription cost.
What if you don’t have time to make your entire staff backup experts? Try a straightforward, easy-to-use product that can have you taking your first backups in minutes. Orr Systems, one of the MSPs profiled, shares a story about the time a large client with a critical SQL Server database needed a live restore from a specific point in time into a Microsoft Hyper-V virtual machine; they wanted to import it into their production environment. The available technician at Orr had never worked with SolarWinds® Backup before and was not a database expert, yet he was able to do it smoothly on the first try.
What if you have long distances for your backups to travel over the WAN, such as between distant towns in Alaska?
How do you scale your data protection services offering as you grow?
What about regulatory requirements your customers may have around data retention?
To read answers to these questions, and to get a glimpse at how leading MSPs solve their data protection challenges, click here to download the eBook.
Carrie Reber is senior product marketing manager for SolarWinds MSP.