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SolarWinds N-able’s New N-central 10 Release Offers Enhanced Integration with ConnectWise

Wed, 05/13/2015 - 14:00

Remote Monitoring and Management Leader Delivers Tighter, More Effective Professional Services and Business Management Automation Integration to MSPs

Ottawa, Canada - May 13, 2015 - SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced its newly launched SolarWinds® N-able N-central® 10 platform offers the highest levels of interoperability with ConnectWise®, a leading business management platform with more than 100,000 users worldwide.

Available globally, the N-central 10 software represents SolarWinds N-able’s most significant platform launch to date. It boasts a number of new help desk and network operations center features, along with enhanced automation and powerful professional service automation (PSA) software integration. Delivering improved workflows and significant time savings, the tighter ConnectWise® integration allows managed service providers (MSP) to gain new efficiencies in the way they troubleshoot, diagnose and remediate help desk issues – allowing them to work from a single system and a single pane of glass.

With stronger PSA integration, the N-central 10 software allows MSPs to streamline ticketing, decrease resolution times and improve the way they support their small to midsize business (SMB) customers.

"We appreciate ConnectWise’s shared commitments to interoperability and simplifying business enablement for our mutual MSP customers, and we remain dedicated to providing the highest levels of integration with their popular PSA platform,” says JP Jauvin, General Manager, SolarWinds N-able. “With the enhancements to N-central 10, we’re changing the dynamics of service and support by bringing greater operational efficiency to our mutual MSPs, and a faster, more effective path to IT resolution to their SMB customers."

MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.

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The N-ABLE TECHNOLOGIES and N-CENTRAL marks are the exclusive property of N-able Technologies, Inc. and its affiliates. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.


Media Contacts:

Derik Belair
Vice President of Marketing and Business Development
SolarWinds N-able
Office: 613-592-6676 x4504
Toll Free: 1-877-655-4689 x4504 (US/Canada)
00-800-6225-3000 (outside US/Canada)
[email protected]

Marie Rourke
WhiteFox Marketing (for SolarWinds N-able)
Cell: 714-292-2199
[email protected]

About SolarWinds N-able

SolarWinds N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). SolarWinds N-able was acquired by SolarWinds®, a leading provider of powerful and affordable IT management software, in May 2013. SolarWinds N-able’s award-winning N-central® is the industry’s #1 RMM and MSP Service Automation Platform. SolarWinds N-able has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. N-central is backed by the most comprehensive business enablement support services available today and the industry’s only freemium licensing model. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 88,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic alliances with a number of leading global IT companies, including Microsoft, Intel, and Cisco among others.