SolarWinds N-able Announces Stronger, More Powerful Autotask PSA Integration in Newly Released N-central 10 Platform
Wed, 05/13/2015 - 14:00
Remote Monitoring and Management Leader Delivers Highest Levels of Professional Service Automation Interoperability for MSPs
Ottawa, Canada - May 13, 2015 - SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced a stronger, more powerful integration with Autotask®, a leading professional service automation (PSA) package, as part of the new SolarWinds® N-able N-central® 10 RMM platform, which was launched today.
With the N-central 10 software, SolarWinds N-able is bolstering its commitment to PSA integration overall, making it a priority to enhance interoperability with Autotask, which supports more than two million end-user customers worldwide. The N-central 10 integration with Autotask enables MSPs to streamline everything from ticket requests and resolution, to asset management and billing – all within a single system to improve workflows and drive faster response times.
"Seamless integration with N-central gives our joint customers another solution to help improve the IT service and support processes that matter most to their small to midsize business (SMB) clients,” says Len DiCostanzo, Senior Vice President, Community and Business Development, Autotask. “SolarWinds N-able’s commitment to strengthening the integration of N-central with Autotask speaks to the importance of PSA and endpoint management. We continue to build on our relationship to ensure our joint customers have access to the solutions they need."
"We recognize Autotask as a PSA leader delivering exceptional technology and business growth to the managed service provider (MSP) market, and we are excited to continue to develop and enhance N-central to expose the powerful synergies that exist between our two platforms,” says JP Jauvin, General Manager, SolarWinds N-able. “The first major platform release as a SolarWinds offering, N-central 10 offers significant feature and interoperability enhancements, including a more powerful integration with Autotask to help MSPs optimize efficiencies and deliver best-in-class support to their SMB customers."
Available globally, the comprehensive N-central 10 RMM platform fuels growth for MSPs by transforming the way they support their SMB customers. N-central 10 delivers best of breed IT automation, as well as monitoring, management and remediation for network operations center (NOC) and help desk services. With support for real-time direct support tools as a-la-carte licenses, along with an entirely new user interface, it represents the RMM innovator’s most significant platform launch to date.
MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Chicago, Dallas, Los Angeles, Beijing, London, Munich and Sydney. Visit autotask.com for more information.
About SolarWinds N-able
SolarWinds N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). SolarWinds N-able was acquired by SolarWinds®, a leading provider of powerful and affordable IT management software, in May 2013. SolarWinds N-able’s award-winning N-central® is the industry’s #1 RMM and MSP Service Automation Platform. SolarWinds N-able has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. N-central is backed by the most comprehensive business enablement support services available today and the industry’s only freemium licensing model. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 88,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic alliances with a number of leading global IT companies, including Microsoft, Intel, and Cisco among others.