SolarWinds N-able Adds New IT Services Management Platform for MSPs
Mon, 08/24/2015 - 14:00
SolarWinds N-able acquired the MSP Manager cloud-based service management technology as part of its recent purchase of Capzure technology
Ottawa, Canada - August 24, 2015 - SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced it will be introducing a new IT service management platform, SolarWinds® N-able MSP Manager, that allows small to medium-sized managed service providers (MSPs) to run a more efficient, effective and profitable IT service organization. SolarWinds N-able acquired the MSP Manager cloud-based service management technology as part of its recent purchase of Capzure technology.
“One of the toughest challenges facing small and medium-sized IT service businesses is profitably growing revenues while acquiring new customers,” said JP Jauvin, General Manager, SolarWinds N-able. “Many IT service professionals are either using manual processes or complex software tools to manage the business, but what they really need is a cloud-based IT service management software platform that is simple, affordable and easy to manage.”
Engineered for use by IT support and services organizations, SolarWinds N-able MSP Manager is developed in the cloud and will offer centralized customer knowledge management along with simplified ticketing, easy time-tracking and fast and efficient billing. Additional features include mobile applications for use across Android®, iOS® and Windows® devices, a customer portal, scheduling, contract management, and integrated billing–all designed to help MSPs organize and grow their businesses more successfully.
“Software innovation and business enablement run deep within the SolarWinds N-able organization and are seen in our award-winning N-central® platform and complementary go-to-market programs,” added Jauvin. “As a thought leader and market innovator, we believe SolarWinds N-able’s introduction of MSP Manager will bring immediate value to our channel partners and the tens of thousands of small to medium-sized businesses they serve.”
SolarWinds N-able MSP Manager is expected to be available in September 2015 and will be sold on a per month/per user subscription basis. Pricing is available online.
To learn more about SolarWinds N-able MSP Manager, visit www.n-able.com/product/msp-manager. MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.
Follow SolarWinds N-able on Twitter® and Facebook® at www.twitter.com/NableMSP and http://www.facebook.com/NableTechnologies.
About SolarWinds N-able
SolarWinds N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). SolarWinds N-able was acquired by SolarWinds®, a leading provider of powerful and affordable IT management software, in May 2013. SolarWinds N-able’s award-winning N-central® is the industry’s #1 RMM and MSP Service Automation Platform. SolarWinds N-able has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. N-central is backed by the most comprehensive business enablement support services available today and the industry’s only freemium licensing model. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 88,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic alliances with a number of leading global IT companies, including Microsoft, Intel, and Cisco among others.