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Preparing MSPs to Meet New HIPAA Regulations

Tue, 08/27/2013 - 10:08

HIPAA readiness pack provides GFI MAX users with information needed to meet HIPAA requirements and maintain healthy relationships with healthcare customers.

GFI MAX™ today announced the availability of a HIPAA readiness pack for managed service providers (MSPs) using its GFI MAX platform, specifically designed to address the requirements of the new HIPAA regulations. The regulations, which extend the federal healthcare privacy laws over a number of businesses that provide services to healthcare organizations and providers, went into effect in March of this year and require organizations and business associates within the scope of the legislation to become compliant ahead of the September 23 deadline.

There is a degree of confusion and uncertainty regarding exactly what HIPAA means for MSPs and in order to ensure that customers are well-informed and prepared ahead of the upcoming deadline, GFI MAX has put together a HIPAA readiness pack which includes:

  • “An Effective Approach Toward MSP HIPAA Compliance”, an independently written white paper which reviews HIPAA requirements and offers detailed recommendations and vital resources to aid MSPs in achieving compliance and strengthening their relationships with their customers.

  • A configuration and hardening guide that shows MSPs how to configure GFI MAX software to comply with new regulations and get the most out of the GFI MAX platform.

  • A Business Associate Agreement (BAA) which GFI MAX will be happy to sign for any customer that requires it. 

“GFI MAX has really taken the lead in ensuring that their MSP customers are ready for the September 23 deadline and are maximizing the use of their managed services software to manage the impact of the new HIPAA regulations on their business,” said Fabian Oliva, author of the white paper and guide and an independent analyst and accomplished expert within the security compliance and governance industry, with more than 15 years of information security experience. “These sorts of federal changes are often obscured by confusion and poor communication. By proactively providing customers with an easy-to-use guide, GFI MAX is empowering its customers to meet the deadline with confidence.”

“GFI MAX has continually demonstrated a commitment to providing our customers with the tools they need to be successful in a constantly changing business and regulatory environment,” said Dr. Alistair Forbes, General Manager of the GFI MAX business unit. “We recognize that MSPs that work with healthcare providers have specific needs that must be met in order to continue doing business under the regulations.  Our HIPAA readiness pack, along with the GFI MAX platform, is designed to take the pain out of the process, providing them with the information and tools they need to fulfill their customers’ requirements fully and effectively and allowing them to maintain their focus on the growth of their business and the satisfaction of their customers.”


GFI MAX helps IT Support Companies and MSPs grow monthly revenues from existing customers, attract new customers with affordable, high-value, easy-to-use services and deliver proactive, cost efficient services to grow an IT business profitably. GFI MAX provides a range of integrated software solutions built specifically for IT Support Companies and MSPs that are fast to implement, low effort to manage and fully brandable, so your customers see their value. The GFI MAX platform enables MSPs to provide managed antivirus, managed online backup, remote support, email security, automated monitoring, patch management, asset tracking, alerting and viewing and reporting all from a single dashboard.

About GFI

GFI Software™ develops quality IT solutions for small to mid-sized businesses with generally up to 1,000 users. GFI® offers two main technology solutions: GFI MAX™, which enables managed service providers (MSPs) to deliver superior services to their customers; and GFI Cloud™, which empowers companies with their own internal IT teams to manage and maintain their networks via the cloud. Serving an expanding customer base of more than 200,000 companies, GFI’s product line also includes collaboration, network security, anti-spam, patch management, faxing, mail archiving and web monitoring. GFI is a channel-focused company with thousands of partners throughout the world. The company has received numerous awards and industry accolades, and is a longtime Microsoft® Gold ISV Partner.


For more information

GFI Software

Please email David Kelleher at [email protected]

GFI - Malta: Tel: +356 2205 2000; Fax: +356 21382419


Davies Murphy Group

Please email Chris Green at [email protected]

Tel: +44 1256 807362


Copyright © 2013 GFI Software. OS X is a trademark of Apple Inc., registered in the U.S. and other countries.All rights reserved. All other trademarks are the property of their respective owners. To the best of our knowledge, all details were correct at the time of publishing; this information is subject to change without notice.