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More Than 8,000 MSPs Now Using the MAX platform

Thu, 09/12/2013 - 10:03

Continued, strong customer growth attributed to GFI’s engagement with MAX customers and the greater MSP community

GFI MAX™ today announced that more than 8,000 managed services providers are now using GFI MAX RemoteManagement™, supporting more than 600,000 MSP engineer logins every month. The growth of GFI MAX RemoteManagement, which supported just over 6,000 MPSs at this time last year, illustrates the continued demand for a single, integrated platform that MSPs can use to manage a variety of services for their customers. The GFI MAX platform provides remote monitoring and managementmail securitybackupantivirus and patch management solutions to MSPs of all sizes from start-up to mature, well-established companies.

“We continue to see strong growth amongst our GFI MAX customer base and this is due to our over-riding focus on staying engaged with the MSP community in order to understand how their needs grow and evolve as time goes on,” said Dr. Alistair Forbes, General Manager of the GFI MAX Business Unit. “Today’s MSP looks very different than it did just five years ago and it needs the agility to readily adapt to the evolving needs of each of their own customers. Ultimately, we provide our MSP partners with tools that are easy to manage, yet powerful, ensuring that they are well-positioned to develop deeper engagements with clients and to take on greater responsibility for their networks.”

GFI MAX also announced a number of additional milestones made possible by the team’s commitment to providing its customers with the services and features required to satisfy MSPs’ ever-expanding needs. Nearly 10 million remote access sessions have been supported by GFI MAX’s Take Control feature which enables administrators to gain easy and secure remote access to any server or workstation on the network, whether it is attended or unattended, all from the GFI MAX RemoteManagement dashboard. In addition, over 260 million remote monitoring checks run each day and more than 5.7 million automated maintenance tasks are run each month via the GFI MAX platform. The solution’s Managed Online Backup feature has also enabled 5.5 million fast, secure and reliable backups to be made since it was launched last year.

The MAX platform also enables administrators to provide comprehensive network security through a strong portfolio of tools. Nearly one million threats are quarantined each month by GFI MAX Managed Antivirus, and GFI MAX MailProtection has been used to stop over eight billion spam messages from reaching users’ inboxes over the past year. MSPs are also able to better secure their clients’ networks with GFI MAX RemoteManagement’s vulnerability scanning and patch management capabilities. Over 13 million updates for both Microsoft® and non-Microsoft applications have been installed using GFI MAX.

GFI MAX solutions are quick to install, allowing administrators to get up and running in just 10 minutes. The GFI MAX platform enables MSPs to proactively monitor and maintain their clients’ servers and workstations, allowing them to identify and fix problems before clients know there is an issue, while branded reports enable them to attract new customers. GFI MAX also offers pre-packaged services that allow MSPs to build recurring revenue from existing customers by offering daily health checks on backups, antivirus status, workstations, event logs and other critical system elements.

Save the Date

GFI MAX is holding its third annual customer conferences in September and October 2013 in the U.S., UK, Germany and Australia. Attendees will have the chance to provide feedback on the MAX platform, exchange ideas with other IT leaders, and attend panel discussions and customer-led business sessions designed to help them get the most out of their MAX services. The U.S. customer conference will take place later this month on September 23-24 in Las Vegas. Please visit for more information.



GFI MAX helps IT Support Companies and MSPs grow monthly revenues from existing customers, attract new customers with affordable, high-value, easy-to-use services and deliver proactive, cost efficient services to grow an IT business profitably. GFI MAX provides a range of integrated software solutions built specifically for IT Support Companies and MSPs that are fast to implement, low effort to manage and fully brandable, so your customers see their value. The GFI MAX platform enables MSPs to provide managed antivirus, managed online backup, remote support, email security, automated monitoring, patch management, asset tracking, alerting and viewing and reporting all from a single dashboard.

About GFI

GFI Software™ develops quality IT solutions for small to mid-sized businesses with generally up to 1,000 users. GFI® offers two main technology solutions: GFI MAX™, which enables managed service providers (MSPs) to deliver superior services to their customers; and GFI Cloud™, which empowers companies with their own internal IT teams to manage and maintain their networks via the cloud. Serving an expanding customer base of more than 200,000 companies, GFI’s product line also includes collaboration, network security, anti-spam, patch management, faxing, mail archiving and web monitoring. GFI is a channel-focused company with thousands of partners throughout the world. The company has received numerous awards and industry accolades, and is a longtime Microsoft® Gold ISV Partner.


For more information

GFI Software

Please email David Kelleher at [email protected]

GFI - Malta: Tel: +356 2205 2000; Fax: +356 21382419


Davies Murphy Group

Please email Jason Gass at [email protected]

Tel: +1 781 418 2439



Copyright © 2013 GFI Software. OS X is a trademark of Apple Inc., registered in the U.S. and other countries.All rights reserved. All other trademarks are the property of their respective owners. To the best of our knowledge, all details were correct at the time of publishing; this information is subject to change without notice.