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LogicNow partners with Bitdefender to create new Managed Antivirus service for MSPs

Wed, 08/26/2015 - 12:59

Durham, NC – 26 August, 2015LogicNow has today announced its partnership with the market-leading specialist security vendor Bitdefender ® to create a new Managed Antivirus service available to MSPs. The new Managed Antivirus Engine is part of LogicNow’s MAX Remote Management product suite, the world’s most widely trusted managed service provider (MSP) and IT support platform.

Bitdefender’s antimalware technology ranks consistently as the best available on the market and is the top-rated business antivirus software on independent review site AV-TEST. With this technology now available as a fully integrated part of the wider MAXfocus platform, MSPs can offer customers the best available protection from malware as part of their Managed Security Service portfolio.

Bitdefender combines best-in-class protection against malware and viruses with excellent performance in minimizing false positives and low system overhead. This combination allows MSPs to deliver this protection to their clients with the lowest possible management effort on their part. The updated Managed Antivirus is also fully white labelled and customizable, giving MSPs full control over how the service is branded and which contact details are included.

The new update also includes:

  • The introduction of Behavioral Scanning to complement Active Protection to maximize effectiveness against hard to detect threats such as Cryptolocker.
  • Snooze" feature to disable antivirus for a short time in order to perform maintenance, simplifying policy management.
  • Site Concentrator, which centralizes virus definition updates to minimize bandwidth requirements and can be used for devices on and of the network.

"MSPs play a pivotal role in providing effective and managed security for businesses around the world. Bitdefender is pleased to partner with LogicNow to power their industry-leading IT service platform for MSPs. LogicNow’s partnership with Bitdefender is a true value add, enabling LogicNow’s MSPs to offer their customers the highest level of managed security. We look forward to a long-term strategic partnership with LogicNow and their MSPs to bring the benefits of industry leading anti-malware protection to businesses of all size," said Peter Laakkonen, General Manager OEM and Technology Licensing at Bitdefender.

"Antimalware protection is one of the foundational services that MSPs offer to their clients and an effective tool to deliver that is essential," said Alistair Forbes, General Manager at LogicNow. "We want our MSP customers to be able to offer a managed antivirus solution that is superior to their competitors’ offerings, that is effective but unobtrusive and that can be managed efficiently within their organization. This requires us to partner with the best available technology and with Bitdefender we are able to deliver this to MSPs."

"This next generation of Managed Antivirus, including our partnership with Bitdefender, is part of our ongoing effort to ensure MSPs can offer a multi-layered defense in a way that helps them to differentiate themselves from their competitors and grow their businesses faster and more profitably," concluded Forbes.

The new upgrade is now available globally to new customers and across MAXfocus’ existing Managed Antivirus client base.

About LogicNow

LogicNow is the global market leader in the delivery of integrated cloud-based IT Service Management solutions to Managed Service Providers and end user businesses. LogicNow’s products, which include the MAXfocus product range for MSPs, IASO hybrid cloud back-up and ControlNow, deliver highly accessible and scalable SaaS technologies under a subscription model. As the world’s most widely-trusted managed service provider & IT support platform, MAXfocus has a decade of technology expertise, the backing of a 12,000-strong community and the industry vision to define and deliver the future of the MSP market. IASO is one of the leading brands in Hybrid Cloud Backup, Disaster Recovery Software and cloud storage for MSPs, large enterprises, telecommunication and hosting providers. ControlNow is an IT management solution for thousands of Corporations and is winning market share from traditional on-premises competitors as companies’ IT becomes more complex and fragmented and the need for management in the cloud increases.

About Bitdefender

Bitdefender is a global security technology company that delivers solutions in more than 100 countries through a network of value-added alliances, distributors and reseller partners. Since 2001, Bitdefender has consistently produced award-winning business and consumer security technology, and is a leading security provider in virtualization and cloud technologies. Through R&D, alliances and partnership teams, Bitdefender has elevated the highest standards of security excellence in both its number-one-ranked technology and its strategic alliances with the world’s leading virtualization and cloud technology providers. More information is available at

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